Terms of Service

Effective Date: 01/01/2020
Company: RAM Food and Beverages Trading LLC
Website: www.ramtrading.ae
Location: United Arab Emirates (UAE)

1. Introduction

Welcome to RAM Food and Beverages Trading LLC. These Terms of Service (“Terms”) govern your use of our website and the purchase, import, or distribution of our products. By accessing our website or doing business with us, you agree to be bound by these Terms.

RAM Food and Beverages Trading LLC is a UAE-based importer, exporter, distributor, and manufacturer offering more than 20,000 food and beverage products to clients around the globe.

2. Use of Our Website

  • You must be at least 18 years old or have legal parental/guardian consent to use our website.

  • You agree not to use the site for any unlawful purposes.

  • All content on this website is the property of RAM Food and Beverages Trading LLC and may not be reproduced without written permission.

3. Products and Services

  • Our catalog includes over 20,000 products, ranging from packaged foods and beverages to custom-manufactured items.

  • Availability and pricing may vary and are subject to change without prior notice.

  • All product descriptions, images, and specifications are provided to the best of our knowledge but may be subject to modifications.

4. Orders and Payment

  • Orders may be placed via email, phone, or through our official sales channels.

  • All orders are subject to acceptance and product availability.

  • Payment terms will be agreed upon in writing before order confirmation. We accept bank transfers and other authorized payment methods.

5. Shipping and Delivery

  • We ship products across the UAE, GCC, and international markets.

  • Shipping costs, times, and carriers vary depending on location and product type.

  • RAM Food and Beverages Trading LLC is not liable for delays caused by customs or third-party logistics providers.

6. Returns and Refunds

  • Returns are accepted only for damaged or incorrect items delivered, within 7 days of receipt.

  • Returned products must be unopened and in their original packaging.

  • Refunds, where applicable, will be processed within 14 business days after product inspection.

7. International Trade Compliance

  • Buyers are responsible for ensuring that the import of our products complies with local laws and regulations.

  • RAM Food and Beverages Trading LLC complies with all applicable UAE and international export regulations.

8. Limitation of Liability

RAM Food and Beverages Trading LLC will not be held liable for:

  • Any indirect or consequential loss or damage,

  • Delays or non-performance due to force majeure events,

  • Product misuse or handling not in line with industry standards.

9. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, store, and protect your personal information.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be settled in accordance with the UAE legal system.

11. Modifications

We reserve the right to modify or update these Terms at any time. Changes will be posted on our website with an updated effective date.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:


Company: RAM Food and Beverages Trading LLC
Website: www.ramtrading.ae
Location: United Arab Emirates (UAE)