Privacy Policy

Company: RAM Food and Beverages Trading LLC

At RAM Food and Beverages Trading LLC, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and sales channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Info: Name, email, phone, address, billing/shipping info.

  • Order Details: Product orders, payment methods, invoices.

  • Technical Data: IP address, browser type, device, referral URLs.

  • Communication Records: Email inquiries, call recordings (if applicable), WhatsApp or chatbot messages.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Send invoices and transaction notifications

  • Improve our services and marketing communications

  • Comply with legal obligations and trade regulations

3. Data Sharing

We do not sell or trade your personal information. We may share your data with:

  • Payment gateways and banks

  • Shipping/courier partners

  • Legal and regulatory authorities if required

  • CRM and marketing platforms used by RAM Food and Beverages Trading LLC

4. Cookies and Tracking Technologies

Our website uses cookies to enhance the browsing experience. Cookies help us:

  • Remember user preferences

  • Track website performance and usage

  • Deliver tailored promotions (if applicable)

You can disable cookies in your browser settings.

5. Data Protection

We implement the highest standards of security using SSL encryption, access control, and periodic audits to protect your data from unauthorized access.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct or delete inaccurate data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at rabeh@ramtrading.ae.

7. Updates to this Policy

We reserve the right to update this Privacy Policy as needed. Updates will be posted here with a revised effective date.

8. Contact Us

RAM Food and Beverages Trading LLC

Read about Term of Service